PRIVACY POLICY

windsor attaches great importance to the protection of your data and collects, processes and uses your personal data exclusively in compliance with the applicable data protection laws, e.g. the EU Regulation No. 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data (GDPR) , and in accordance with the principles described below.

The party responsible for the operation of this website (hereinafter "website") and the newsletter is Strellson AG, Sonnenwiesenstrasse 21, 8280 Kreuzlingen, Switzerland (hereinafter windsor). This company is also the operator of the online store (hereinafter "Online Shop"), whereby the contractual partner of the customer for purchases in the Online Shop is, however, Global-e NL B.V. Krijn Taconiskade 430, 1087 HW Amsterdam, Netherlands.

Global-e NL B.V.  is also the responsible party for the data required to execute the contract.

NAME AND DETAILS OF THE CONTROLLERS

WHAT DATA DO WE COLLECT AND FOR WHAT PURPOSE AND ON WHAT LEGAL BASIS?

GENERAL

Personal data is any information that relates to an identified or identifiable natural person. This includes, for example, your name, your telephone number and your postal and e-mail address.

We collect, process and use your personal data in connection with the operation of the website, the creation and operation of a customer account and to provide the services offered in connection with the customer account.

In addition, we only collect, process and use your personal data within the scope permitted by law, in particular if you have given your consent to do so. This may be the case, for example, if you have registered to receive newsletters.

PROVISION OF THE WEBSITE; COMMUNICATION

The provision of the website by windsor requires the handling of personal data (IP address) for the retrieval of the content displayed on the website.

You also have the option of contacting us via our contact form. We collect your name and e-mail address for this purpose.

We use cookies for the provision of our website. You can find more information about this under "Web analytics and cookies, social plugins".

The handling of your personal data for the provision of this website and for communication with windsor is based on our legitimate interest pursuant to Art. 6 (1) f) GDPR. For the provision of this website, it is technically necessary that we process certain personal data (e.g. the IP address). For your communication with windsor it is necessary that we handle the personal data mentioned above.

Within the framework of the necessary balancing of interests, we have weighed up your interest in the respective confidentiality of your personal data and our interests in the provision of this website and in contacting you. Your interest in confidentiality takes a back seat in both cases. Otherwise, we would not be able to provide you with this website or respond to your contact request.

YOUR ACCOUNT

The website offers you the possibility to create a personal customer account. In your customer account, which is managed by windsor, you can store personal information to conveniently store in

the online store. Windsor also offers access to your purchase history and the possibility to create a wish list, in which you can mark items for later purchase.

To set up the customer account, your first and last name, e-mail address, address and a password of your choice are required. The specification of further data (telephone number, date of birth) is of course voluntary. You can update this data or delete the account at any time.

The handling of your personal data in the context of the online service "customer account" is carried out for the initiation, implementation and processing of the corresponding user contract in accordance with Art. 6 para. 1 b) GDPR.

NEWSLETTER

Please note that our newsletter is aimed exclusively at customers in the European Union and Switzerland.

If you subscribe to our newsletter, you must provide us with your email address before receiving it and consent to the collection, processing and use of tracking data from the newsletter for the purposes of personal advice, customer service and the personalisation of advertising. Information about the newsletter (name of the newsletter subscriber, category of the newsletter, time of dispatch, time of opening) and when you click on which link within the newsletter as well as any purchases you make in connection with the newsletter will be collected.

Furthermore, you must agree that your e-mail address may be used by Strellson AG and the companies affiliated with Strellson AG to send you advertising and information in connection with products, offers and services of the group of companies, such as event invitations, campaigns and product promotions, by newsletter or e-mail.

The newsletter is sent by our order processor Emarsys eMarketing Systems GmbH, Lassallestraße 7b, 1021 Vienna, Austria. In order for the newsletter to be sent to you, your personal data will be stored and processed by our processor.

You can revoke the consent you have given us at any time by clicking on the unsubscribe link in the newsletter or by sending an e-mail to dataprotection@windsor.ch.

CONSENT AND REVOCATION

Insofar as you have given us consent to process personal data for specific, additional purposes (e.g. credit assessment, abuse and fraud prevention, newsletter, preference center), this data processing is based on this consent. Windsor will provide details on the contents of a consent when the consent is requested. You can also find any data protection consents granted and further information on these here.

Consent is always voluntary. If the processing of personal data is based on your consent, you have the right to revoke this consent at any time. This also applies to consent given to us prior to the application of the GDPR, i.e. prior to May 25, 2018. You can also declare a revocation by email to dataprotection@windsor.ch. The lawfulness of the data processing based on the consent until the revocation remains unaffected by your revocation. The legal basis for data processing based on consent is Art. 6 para. 1 a) GDPR and Art. 9 para. 2 a) GDPR.

HOTJAR

Our website uses Hotjar an analytics software provided by Hotjar Ltd. 3 Lyons Range- 20 Bisazza Street- Sliema SLM 1640, Malta (http://www.hotjar.com), which allows us to analyze how you use the website. Hotjar uses cookies as well as a tracking code through which the collected data is transmitted to the Hotjar server. This data is essentially device-related information, such as the IP address, the screen size of your device, the device type and browser information, such as type and version, your geographical location and your language setting. In addition, your email address is transmitted with your first and last name, if you have provided us with this information. Periodically, user interaction, such as mouse movement, web pages visited, and the date and time of use are also transmitted to Hotjar. Your IP address is automatically anonymized by Hotjar and stored only in this form. In addition, users of the website are assigned a "unique user identifier (UUID), through which Hotjar can record returning users of our website - without linking them to your personal data.

You can use the link https://www.hotjar.com/opt-out to prevent the collection and use of your data by Hotjar.

WEB ANALYTICS AND COOKIES, SOCIAL PLUGINS

When visiting the website and online store, we use so-called "cookies".

You will find the cookie declaration with further details following this privacy policy.

Our website also uses functions of various social networks ("plugins"):

- Plugins from YouTube

A button with the logo of YouTube white triangle on red or colored background, operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

- Plugins from Facebook

Plugins with a white "f" on blue tile or "thumbs up" or "like" operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

- Plugins from Instagram

Plugins of the social network Instagram, Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA ("Instagram") are integrated on this website. You can recognize the Instagram plugin by the "Instagram - Button".

- Plugins from Twitter

A button labeled "twitter," "retweet," or a small bird, operated by Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter").

If you call up a website of our offer that uses such plugins, your browser connects to servers of the providers of the plugins, possibly in the USA. We have no influence on the scope of the data that the providers collect via the plugins. According to the providers' representations, personal data, including the IP address, is only collected and processed for logged-in members. We would like to point out that we have no knowledge of the content of the transmitted data or its use by Instagram.

The purpose and scope of the collection, processing and use of the data by the providers, as well as your rights in this regard and setting options for your protection, can be found in the corresponding data protection information: